Standard cancellation policy

Full refunds within 24 hours of purchase.

Other cancellations will receive a 50% refund but must be made at least 24 hours before the scheduled reservation.

Rescheduling

You can reschedule the date or time of your reservation (or add or remove guests)  up to 48 hours before the experience is scheduled to start. 

We are always happy to work with you to make the experience meet your needs.

Cancellations due to weather

If weather creates a safety concern, the host may cancel the experience. If this happens, you will be offered to reschedule or be fully refunded.